Frequently asked questions
Answers about pricing, timing, payment and support. Can't find yours? Ask the KaFi assistant or message us on Zalo.
What does KaFi Digital do?
KaFi Digital designs complete websites for small shops, businesses and individuals: business websites, online stores, order management systems, plus SEO and speed optimization. Beautiful design that works well on phones.
See more →How much do the website packages cost?
Starting prices: Basic (Cơ bản) 2,000,000 VND, Advanced (Nâng cao) 5,000,000 VND, Professional (Chuyên nghiệp) 7,000,000 VND. The VIP package, built around your own ideas, is quoted separately. KaFi gives an exact quote after seeing your requirements.
See more →How long does it take to get my website?
Basic 5–7 days, Advanced 10–14 days, Professional (online store) 3–4 weeks; VIP is agreed when quoting. The clock starts once you have sent all your content.
See more →How do I pay?
A 30–50% deposit when we start, and the rest when you are happy and receive the handover.
See more →Do I get support after handover?
Yes. Every package includes free edits: Basic 7 days, Advanced 30 days, Professional 60 days. After that, a monthly maintenance plan is available if you need it.
See more →I'm not tech-savvy. Can I still use it?
Yes. KaFi walks you through it at handover, and from the Advanced package you get a ready-made admin page to update your content as easily as using Facebook.
See more →Are domain name and hosting included?
Domain + hosting + SSL (1 year) is an add-on at 1,000,000 VND/year. You can choose it when ordering.
See more →How do I place an order?
Open the Order a design page and follow the 5 steps on the page, or message KaFi on Zalo. The code KAFI10 gives 10% off your first website design order.
See more →Can you build an online store?
Yes. The Professional package includes product categories and pages, a shopping cart, online payment, order and stock management, and new-order alerts by email/Zalo.
See more →Can the website be multilingual?
Yes. The add-on “Multilingual (Vietnamese + English) + Google Maps” costs 500,000 VND. If you need other languages, message KaFi for advice.
See more →Still can't find your answer?
The KaFi assistant replies instantly, or message us on Zalo to talk to a person.